Return Policy & Warranty
Return Policy, Warranty and Limitation of Liability
All new products manufactured and marketed under Hurley Marine, Inc., are warranted to be free from defects in material and workmanship under normal and proper use for a period of (2) two years from the date of shipment from Hurley Marine, Inc. (electrical components and winches 90 days). No claim for breach of warranty will be allowed unless the material or workmanship is found defective within the warranty period, properly documented by buyer and Hurley Marine, Inc. is notified in writing within 10 days from failure. This warranty shall not apply to products that have been disassembled, altered, or utilized in a manner not approved by Hurley Marine, Inc. or subjected to normal wear and tear, abuse, misuse, improper maintenance, negligence or accident.
CUSTOMER AGREES THAT USE OF THE PRODUCT/SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. The foregoing warranties are exclusive and are accepted by buyer in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability or fitness for particular purpose. Buyer’s sole remedy in the event of a breach of the foregoing warranties is the repair or replacement of the affected product by Hurley Marine, Inc., upon the return of the product transportation charges prepaid to Hurley Marine, Inc., and after a charge to buyer for the use of the product prior to its return. Buyer agrees that in no event will Hurley Marine, Inc’s liability for all losses from any cause, whether based on contract, negligence, strict liability, other tort or otherwise, exceed buyer’s net purchase price, nor will Hurley Marine, Inc, be liable for any special, incidental consequential, exemplary damages or personal injury.
Under no circumstances is Hurley Marine, Inc. responsible for reimbursement of expenses related to vessel haul-outs, technician or yard personnel, travel expenses, yacht storage, labor performed during removal and/or replacement of fixture(s), or shipping costs for replacement parts and/or repairs. These are assumed liabilities of the customer and part of the terms of sale between Hurley Marine, Inc. and its customer.
The foregoing warranties will continue in effect for so long as the product is serviced and maintained in accordance with Hurley Marine, Inc. instructions and with genuine Hurley Marine, Inc. manufactured replacement parts. These warranties may not be altered or amended except by a written instrument signed by buyer and a duly authorized officer of Hurley Marine, Inc. For warranty or service assistance contact your Hurley Marine, Inc. dealer.
Terms of Sale
Return Policy: If you are dissatisfied with your purchase, contact us within 30 days from the date of product purchase. Products returned within 30 days of their receipt, unopened in their original packaging and otherwise in new condition will automatically be exchanged or refunded. A minimum fee of 25% of the price of the product will be charged for transaction fees, inspection, repacking and/or restocking for all items. Other fees may apply depending upon the condition of the item(s). Products are not returnable after 30 days.
Exchange / Refund Procedure
• All returns must have a copy of a paid invoice, contact information and a brief description of the reason accompanied with the return.
• Properly repack the product in the original packaging and place inside a box suitable for shipping with all the original enclosures, parts, and accessories.
• Return it with the original receipt and postage pre-paid (we do not accept C.O.D.), add appropriate insurance.
• Shipping and packing fees are non-refundable.
Inflatable boats, installed/mounted items, damaged goods, clearance/discount items, used and/or display items, electrical goods, light bulbs and specially ordered items are not returnable, unless defective, and then for repair/replacement only. If the product is defective you must call Hurley Marine, Inc. within 10 days of receipt of the product.
We thoroughly inspect all items prior to shipment. We suggest that you also thoroughly inspect the item(s) before accepting delivery. If damage is apparent, refuse delivery or if your parcel is left without a signature and damage is found contact the carrier immediately. Do not discard the box or any packaging materials. Most claims must be filed with the carrier within 10 days of receipt of delivery. Although we take special care to ensure the safe arrival of your merchandise, our responsibility for damage ends when the carrier accepts shipment.
If you have any questions about this Return & Warranty Policy, please contact us.